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IDEN
Hotel & Hospitality Management

XERPIUMHOTEL

Complete Hotel Management Solution — Reservations, Folio, Housekeeping, Maintenance, F&B, Laundry, Spa, Billing & Invoice — Integrated with POS, OTA & Door Key

16Main Models
5Xerpium Modules
6Service Type
5Room Status

Hotel Management Ecosystem

XERPIUM HOTEL is an end-to-end hotel management solution — from online & walk-in reservations, check-in/check-out, folio & billing, housekeeping schedule, maintenance requests, to accounting integration & automatic invoices, restaurant POS, OTA channel manager, and door key.

📅
RESERVATION
Multi-Channel
💳
FOLIO
Real-time Billing
✓
HOUSEKEEPING
Schedule & Task
⚙
MAINTENANCE
Request & Track

Master Data Hotel

🏠 Room Types & Amenities

  • Room Type — Single, Double, Twin, King, Queen bed types
  • Capacity — Guest capacity per room type
  • Base Price — Base price per night per room type
  • Bed Type — Bed types: single, double, twin, king, queen
  • Amenity — Room amenity list (AC, TV, WiFi, Safe, etc.)
  • Facility — Hotel facilities (Pool, Gym, Restaurant, Spa, etc.)
  • Image & Description — HTML photos & descriptions per room type

🏢 Rooms & Floors

  • Room — Room number, type, floor, capacity, status
  • Status — Available, Occupied, Dirty, Maintenance, Blocked
  • Current Folio — Link to active folio per room
  • Floor — Floor, building/tower, order
  • Room Count — Number of rooms per floor (computed)
  • Availability — Boolean computed: is_available = status == available
  • Config — Hotel name, star rating, check-in/out time, default tax

👤 Guests & VIP

  • Guest Profile — Extends res.partner: guest code, identity, VIP level
  • ID Type — ID card, Passport, Driver's License, Others
  • VIP Level — Regular, Silver, Gold, Platinum
  • Stay History — Number of stays & total spending (computed)
  • Birth Date — Guest date of birth
  • Emergency Contact — Emergency contact name & phone
  • Quick Actions — View reservations & folio straight from the partner

💰 Rate Plan & Pricing

  • Rate Plan — Rate name, room type, period, price per night
  • Rate Type — Rack Rate, Corporate, OTA, Package, Promo
  • Date Range — Start & end of rate validity period
  • Dynamic Pricing — Different prices per period & booking channel
  • Corporate Rate — Special prices for corporate
  • OTA Rate — Prices for online travel agent channels
  • Promo Rate — Promotional price for a specific period
🎁

Price Packages (Package Rate) Available

The room rate already includes room, breakfast, gym, and other facilities — you can set the components yourself.

  • Flexible Components — Room, breakfast, gym, spa, airport transfer, or other items per package
  • Two Pricing Methods — Remainder pricing: breakfast and gym have fixed values, the remainder automatically becomes the room price so it follows seasonal rates. Total of components: the package price is the sum of all components, including the room. Chosen in Hotel Settings
  • Automatic Pricing — Select rate plan at reservation, nightly price filled according to the package
  • Concise Invoice — Guest receives one package product line
  • Detailed Reports — The folio records each component; the Revenue per Item report (pivot & chart) shows a per-component breakdown
  • Accounting per Component — Package revenue is split into each component's analytic account

Example: Deluxe Package + Breakfast + Gym — Rp 750,000 per night, 3 nights

DocumentsWhat appearsTotal
Guest invoice1 line: Deluxe Package + Breakfast + Gym × 3 nightsRp 2.250.000
Hotel folio & reportsRoom Rp 600,000 · Breakfast Rp 100,000 · Gym Rp 50,000 (× 3 nights)Rp 2.250.000
Accounting (analytic)Room 80% · F&B 13,3% · Gym 6,7%Rp 2.250.000

Reservation, Check-In & Check-Out

📅 Multi-Channel Reservations

  • Workflow — Draft → Confirmed → Checked-In → Checked-Out / Cancelled / No-Show
  • Source — Walk-In, Phone, Email, OTA, Corporate, Website
  • Channel — Direct, Booking.com, Expedia, Traveloka, Tiket.com, Agoda
  • Multi-Room — One reservation for multiple rooms (reservation lines)
  • Guest Info — Adults, children, special requests
  • Deposit — Deposit amount & deposit payment status
  • Dynamic Stage — Workflow configurable via xerpium.dynamic.stage.mixin
  • Auto Sequence — Automatic reservation number from ir.sequence

💪 Check-In / Check-Out

  • Check-In — Create folio automatically, update room status to occupied
  • Check-Out — Update room status to dirty, close folio
  • Auto Folio — Folio created automatically at check-in, room charge auto-posted
  • No Show — Mark no-show reservations
  • Cancel Guard — Cannot cancel a reservation that has already checked in
  • Reset Draft — Reset cancelled/no-show status back to draft
  • Wizard — Check-in & check-out wizard for fast workflow

💳 Folio & Billing

  • Folio — Complete invoice: subtotal, tax, total, paid, remaining balance
  • Folio Lines — Room, F&B, Laundry, Service, Minibar, Transport, Others
  • Payment Methods — Cash, Transfer, Credit/Debit Card, OTA/VA, Corporate/Invoice
  • Checkout Flow — Open → Checked-Out → Invoiced → Paid
  • Post Charge — Add charges to an active folio at any time
  • Tax Computation — Tax per line with multiple account.tax
  • Notes — Notes per folio

📄 Invoice & Payment

  • Create Invoice — Create account.move (out_invoice) from folio
  • Invoice Lines — Auto-generate invoice lines from folio lines
  • Linked Invoice — Folio linked directly to XERPIUM invoice
  • Discount Support — % discount per folio line
  • Auto Subtotal — qty × price × (1 - discount/100)
  • Product Link — Every line is linked to product.product
  • Posted By — Who posted each billing line
🎬Video coming soon
Reservation & Check-In
🎬Video coming soon
Auto Folio & Billing
🎬Video coming soon
Check-Out & Invoice

Guest Services, Housekeeping & Maintenance

🍴 Guest Services

  • Service Types — F&B/Room Service, Laundry, Spa & Wellness, Transport, Tour & Activity, Others
  • Service Lines — Product item, qty, price, subtotal per service order
  • Workflow — Draft → Confirmed → Delivered → Posted to Folio / Cancelled
  • Post to Folio — Automatically create folio line from service order
  • Room & Guest — Auto-linked from folio to room & guest
  • Multi-Item — Multiple product items in one service order
  • Service Number — Automatic sequence number from ir.sequence

✓ Housekeeping Schedule

  • Schedule — Daily schedule: date, shift (Morning/Afternoon/Night)
  • Shift Times — Morning 06-14, Afternoon 14-22, Night 22-06
  • Room List — Room list with task, housekeeper, status, priority
  • Task Types — Cleaning, Turndown, Deep Cleaning, Inspection, Checkout Clean
  • Progress — Total rooms, completed, progress % (computed)
  • Workflow — Draft → In Progress → Done
  • Supervisor — Supervisor per housekeeping schedule

🛠 Maintenance Request

  • Request — Location, type (Corrective/Preventive), priority, damage description
  • Priority — Normal, Priority, Urgent
  • Assignment — Reported by, assigned to
  • Schedule — Report date, work schedule, completion date
  • Resolution — Completion notes
  • Room Impact — Automatically change room status to maintenance when confirmed
  • Auto Release — Returns to available when maintenance is done

📄 Housekeeping Line

  • Room Assignment — Room, housekeeper, task type
  • Task Type — Daily Cleaning, Turndown, Deep Clean, Inspection, Check-Out Clean
  • Priority — Normal, Priority, Urgent
  • Status Flow — Pending → In Progress → Done → Inspected
  • Timestamps — Start & end time per room
  • Room Status Update — Room automatically available after done/inspected
  • Notes — Notes per housekeeping room
🎬Video coming soon
Housekeeping
🎬Video coming soon
Maintenance Request

Banquet, Meeting & Event Hotel Additional Modules

Manage hotel ballrooms and meeting rooms from quotation to event day, including budget, down payment, and invited guests.

🏛 Venue & Booking Acara

  • Ballroom & Meeting Rooms — Venues with capacity, facilities (sound, lighting, AC, projector, WiFi), price per hour or per day
  • Tipe Acara — Wedding, Corporate, Seminar, Gala Dinner, Birthday, Exhibition with default package prices
  • Event Schedule — Start & end time, guest count, event person in charge
  • Vendor Partner — Catering, decoration, sound, lighting, photography, complete with ratings and contracts
  • Rundown Acara — Timeline per item with owner and status
  • Preparation Checklist — Per category, priority, due date, and progress

📑 Contracts, Budget & Event Guests

  • Contracts & Quotations — Package price plus add-ons, discounts, down payment, and payment terms
  • Sales Order & Invoice — Contracts become sales orders automatically and are billed through accounting
  • Budget & Costs — Budget vs spending per event, profit and margin calculated automatically
  • QR Code Invitations — Digital invitation for every guest
  • Check-in Digital — Guest registration at the event door via QR scan
  • Dashboard Acara — Event KPIs, budget, and guest attendance count

Cross-Module Integration

💰

Hotel ↔ Accounting

  • Folio → invoice account.move (out_invoice) automatically
  • Room charge & service → journal entry
  • Tax computation per folio line
  • Payment tracking: paid, partial, unpaid
📦

Hotel ↔ Inventory

  • Minibar items → stock deduction
  • F&B ingredients → stock move
  • Laundry supplies → stock consumption
  • Housekeeping supplies → inventory tracking
🛒

Hotel ↔ Purchase

  • Amenity & supply reorder → purchase request
  • Vendor management for hotel supplies
  • Bulk purchase for F&B ingredients
  • Blanket order for recurring supplies
⚙

Hotel ↔ Dynamic Stage

  • Reservation & Folio: configurable workflow stages
  • Stage-aware actions & hooks per stage
  • Kanban view per stage
  • RBAC: restrict access per stage
📈

Hotel ↔ Dashboard

  • Hotel performance KPI dashboard
  • Occupancy rate, revenue, RevPAR
  • Room status overview (available/dirty/occupied)
  • Housekeeping progress real-time
👥

Hotel ↔ Reporting

  • Registration card report per reservation
  • Detailed billing folio report
  • Reservation summary report
  • Receipt report for payments
🔧

Hotel ↔ Asset Management Available

  • Hotel Asset List — AC, generator, elevator, laundry machines, kitchen furniture & equipment with tiered categories, serial numbers, and warranties
  • Automatic from Purchases — Assets created from supplier invoices and goods receipts
  • Automatic Depreciation — Commercial & fiscal, journals directly to hotel accounting
  • Multi-Level Locations — Buildings, floors, and areas, with asset movement history
  • Condition & Whereabouts — Good, damaged, under repair, written off, complete with physical stocktake
  • Disposal & Transfer — Asset disposal and transfer between locations or companies

POS, OTA Channel Manager & Door Key

Connect the hotel with restaurants, online sales channels, and room keys — all flowing into one reservation and one guest folio.

🍽

POS Integration Available

  • Charge to Folio — "Charge to Room Folio" payment method at restaurant POS, room service & bar
  • By Customer — Select customer = hotel guest, the bill goes directly into their room folio
  • Automatic Validation — Customer must be selected and the guest must have an open folio (already checked in)
  • Itemized — Every menu item appears in the folio with the POS order reference; mixed payments go into one summary line
  • Refund — POS refunds automatically become corrections in the folio
  • No Double Billing — Revenue & tax are recorded in the POS session, not repeated in the folio invoice
🌐

OTA Integration Available

  • Channel Manager — Connected to Booking.com, Agoda, Traveloka, Tiket.com & Airbnb through Channex
  • Availability & Rates — Sent automatically to OTAs on every reservation, room block, or rate plan change
  • Bookings Flow In Automatically — New bookings, changes, and cancellations from OTAs become reservations in XERPIUM
  • Real-time — Webhook from channel manager, plus periodic polling as backup
  • Complete Trail — OTA channel & confirmation number stored, every booking revision recorded
  • Room Mapping — Room types & rate plans mapped to channels, with daily 365-day re-sync
🔑

Door Key As Needed

  • Automatic Keycard — Key card encoding during check-in
  • Door Lock — Connected to the hotel room key system (e.g. E-Guard)
  • Per Property — Interface adapted to the key vendor the hotel uses

🔄 One Flow for Guests

OTA booking arrives as a reservation → guest checks in & receives a keycard → dines at the restaurant and the bill goes to the room folio → checks out with one consolidated invoice.

Why XERPIUM HOTEL?

AspectHotel StandardXERPIUM HOTEL
ReservationBasic booking✓ Multi-channel (OTA, Corporate, Walk-in, Website, Phone)
Folio & Billing✗ Manual✓ Auto folio, multi-line billing, payment tracking
Housekeeping✗ None✓ Schedule, shift, task types, progress tracking
Maintenance✗ None✓ Corrective/preventive, priority, room status auto-update
Guest ProfileBasic contact✓ VIP level, stay history, total spent, emergency contact
Service Types✗ Limited✓ F&B, Laundry, Spa, Transport, Tour — auto-post to folio
Invoice✗ Manual✓ Auto-create from folio, linked to XERPIUM accounting
Dynamic Stage✗ None✓ Configurable workflow, kanban, RBAC per stage
Rate PlansStatic pricing✓ Rack, Corporate, OTA, Package, Promo — date-range based
POS, OTA & Door Key Integration✗ Separate / manual✓ POS billing to folio, OTA channel manager, keycard door lock
Price Packages✗ Single price / calculated manually✓ Room + breakfast + gym in one package — concise invoice, per-component report
Banquet & Event✗ Manual books / spreadsheets✓ Venue, contract & deposit, budget, rundown, QR invitations — one system with billing
Asset Management✗ Spreadsheet / separate✓ Asset register, automatic depreciation, location, stocktake — one system with accounting
Reporting✗ Basic✓ Registration card, folio, reservation, receipt reports

XERPIUM Industry Portfolio

IndustryModuleDashboardReport
Inventory & WMS275+✓✓
Manufacturing230+✓✓
Purchase105✓✓
HR & Payroll29✓✓
Aerospace10✓✓
Accounting9✓✓
University9✓✓
Distribution8✓✓
Koperasi8✓✓
Retail & POS7+✓✓
Gold Mining7✓✓
Aviation6✓✓
Coal Mining6✓✓
Hospital6✓✓
Umrah Travel6✓✓
Logistics5✓✓
Hotel5✓✓
Beauty Clinic5✓✓
Rental4✓✓
Livestock4✓✓
Fishery4✓✓
Software House4✓✓
Event Organizer4✓✓
Satellite City2✓✓
Education2✓✓
Food & Beverage1✓✓
Civil Construction1✓✓
Garment1✓✓
Agriculture1✓✓
Theme Park1✓✓
Data Center / IT1✓✓
Palm Oil1✓✓
Feedmill1✓✓
Building Management1✓✓
Auditor1✓✓
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