Manajemen Hotel & Hospitality

XERPIUMHOTEL

Solusi Hotel Management Lengkap — Reservasi, Folio, Housekeeping, Maintenance, F&B, Laundry, Spa, Billing & Invoice

16Model Utama
5Modul Xerpium
6Tipe Layanan
5Status Kamar

Ekosistem Manajemen Hotel

XERPIUM HOTEL adalah solusi hotel management end-to-end — dari reservasi online & walk-in, check-in/check-out, folio & billing, housekeeping schedule, maintenance request, hingga integrasi accounting & invoice otomatis.

📅
RESERVASI
Multi-Channel
💳
FOLIO
Real-time Billing
HOUSEKEEPING
Schedule & Task
MAINTENANCE
Request & Track

Master Data Hotel

🏠 Tipe Kamar & Amenity

  • Room Type — Single, Double, Twin, King, Queen bed types
  • Capacity — Kapasitas tamu per tipe kamar
  • Base Price — Harga dasar per malam per tipe kamar
  • Bed Type — Tipe tempat tidur: single, double, twin, king, queen
  • Amenity — Daftar amenity kamar (AC, TV, WiFi, Safe, dll)
  • Facility — Fasilitas hotel (Pool, Gym, Restaurant, Spa, dll)
  • Image & Description — Foto & deskripsi HTML per tipe kamar

🏢 Kamar & Lantai

  • Room — Nomor kamar, tipe, lantai, kapasitas, status
  • Status — Available, Occupied, Dirty, Maintenance, Blocked
  • Current Folio — Link ke folio aktif per kamar
  • Floor — Lantai, gedung/tower, urutan
  • Room Count — Jumlah kamar per lantai (computed)
  • Availability — Boolean computed: is_available = status == available
  • Config — Hotel name, star rating, check-in/out time, pajak default

👤 Tamu & VIP

  • Guest Profile — Extend res.partner: kode tamu, identitas, VIP level
  • ID Type — KTP, Passport, SIM, Lainnya
  • VIP Level — Regular, Silver, Gold, Platinum
  • Stay History — Jumlah menginap & total pengeluaran (computed)
  • Birth Date — Tanggal lahir tamu
  • Emergency Contact — Nama & telepon darurat
  • Quick Actions — View reservasi & folio langsung dari partner

💰 Rate Plan & Harga

  • Rate Plan — Nama rate, tipe kamar, periode, harga per malam
  • Rate Type — Rack Rate, Corporate, OTA, Package, Promo
  • Date Range — Mulai & selesai periode berlaku rate
  • Dynamic Pricing — Harga berbeda per periode & channel booking
  • Corporate Rate — Harga khusus untuk korporat
  • OTA Rate — Harga untuk channel online travel agent
  • Promo Rate — Harga promosi untuk periode tertentu

Reservasi, Check-In & Check-Out

📅 Reservasi Multi-Channel

  • Workflow — Draft → Confirmed → Checked-In → Checked-Out / Cancelled / No-Show
  • Source — Walk-In, Telepon, Email, OTA, Corporate, Website
  • Channel — Direct, Booking.com, Expedia, Traveloka, Tiket.com, Agoda
  • Multi-Room — Satu reservasi untuk beberapa kamar (reservation lines)
  • Guest Info — Dewasa, anak, permintaan khusus
  • Deposit — Jumlah deposit & status bayar deposit
  • Dynamic Stage — Workflow configurable via xerpium.dynamic.stage.mixin
  • Auto Sequence — Nomor reservasi otomatis dari ir.sequence

💪 Check-In / Check-Out

  • Check-In — Buat folio otomatis, update status kamar ke occupied
  • Check-Out — Update status kamar ke dirty, tutup folio
  • Auto Folio — Folio dibuat otomatis saat check-in, room charge auto-posted
  • No Show — Tandai reservasi yang tidak datang
  • Cancel Guard — Tidak bisa cancel reservasi yang sudah check-in
  • Reset Draft — Reset status cancelled/no-show kembali ke draft
  • Wizard — Check-in & check-out wizard untuk workflow cepat

💳 Folio & Billing

  • Folio — Tagihan lengkap: subtotal, pajak, total, dibayar, sisa tagihan
  • Folio Lines — Kamar, F&B, Laundry, Service, Minibar, Transport, Lainnya
  • Payment Methods — Cash, Transfer, Kartu Kredit/Debit, OTA/VA, Corporate/Invoice
  • Checkout Flow — Open → Checked-Out → Invoiced → Paid
  • Post Charge — Tambah tagihan kapan saja ke folio aktif
  • Tax Computation — Pajak per line dengan account.tax multi
  • Notes — Catatan per folio

📄 Invoice & Payment

  • Create Invoice — Buat account.move (out_invoice) dari folio
  • Invoice Lines — Auto-generate invoice lines dari folio lines
  • Linked Invoice — Folio link langsung ke invoice XERPIUM
  • Discount Support — Diskon % per folio line
  • Auto Subtotal — qty × price × (1 - discount/100)
  • Product Link — Setiap baris terhubung ke product.product
  • Posted By — Siapa yang posting setiap baris tagihan
📷
Screenshot: Reservasi & Folio
Multi-Channel Reservation, Auto Folio, Check-In/Out Wizard, Invoice Generation

Layanan Tamu, Housekeeping & Maintenance

🍴 Layanan Tamu (Service)

  • Service Types — F&B/Room Service, Laundry, Spa & Wellness, Transport, Tour & Activity, Lainnya
  • Service Lines — Item produk, qty, harga, subtotal per service order
  • Workflow — Draft → Confirmed → Delivered → Posted to Folio / Cancelled
  • Post to Folio — Otomatis buat folio line dari service order
  • Room & Guest — Auto-linked dari folio ke room & guest
  • Multi-Item — Beberapa item produk dalam satu service order
  • Service Number — Nomor urut otomatis dari ir.sequence

✓ Housekeeping Schedule

  • Schedule — Jadwal harian: tanggal, shift (Pagi/Siang/Malam)
  • Shift Times — Pagi 06-14, Siang 14-22, Malam 22-06
  • Room List — Daftar kamar dengan task, housekeeper, status, prioritas
  • Task Types — Cleaning, Turndown, Deep Cleaning, Inspection, Checkout Clean
  • Progress — Total kamar, selesai, progress % (computed)
  • Workflow — Draft → In Progress → Done
  • Supervisor — Supervisor per jadwal housekeeping

🛠 Maintenance Request

  • Request — Lokasi, tipe (Corrective/Preventive), prioritas, deskripsi kerusakan
  • Priority — Normal, Prioritas, Urgent
  • Assignment — Dilaporkan oleh, ditugaskan ke
  • Schedule — Tanggal laporan, jadwal pengerjaan, tanggal selesai
  • Resolution — Catatan penyelesaian
  • Room Impact — Otomatis ubah status kamar ke maintenance saat confirmed
  • Auto Release — Kembali ke available saat maintenance done

📄 Housekeeping Line

  • Room Assignment — Kamar, housekeeper, jenis tugas
  • Task Type — Pembersihan Harian, Turndown, Deep Clean, Inspeksi, Check-Out Clean
  • Priority — Normal, Prioritas, Urgent
  • Status Flow — Pending → In Progress → Done → Inspected
  • Timestamps — Waktu mulai & selesai per kamar
  • Room Status Update — Kamar otomatis available setelah done/inspected
  • Notes — Catatan per kamar housekeeping

Integrasi Cross-Module

💰

Hotel ↔ Accounting

  • Folio → invoice account.move (out_invoice) otomatis
  • Room charge & service → journal entry
  • Tax computation per folio line
  • Payment tracking: paid, partial, unpaid
📦

Hotel ↔ Inventory

  • Minibar items → stock deduction
  • F&B ingredients → stock move
  • Laundry supplies → stock consumption
  • Housekeeping用品 → inventory tracking
🛒

Hotel ↔ Purchase

  • Amenity & supply reorder → purchase request
  • Vendor management untuk hotel supplies
  • Bulk purchase untuk F&B ingredients
  • Blanket order untuk recurring supplies

Hotel ↔ Dynamic Stage

  • Reservasi & Folio: configurable workflow stages
  • Stage-aware actions & hooks per stage
  • Kanban view per stage
  • RBAC: limit akses per stage
📈

Hotel ↔ Dashboard

  • KPI dashboard hotel performance
  • Occupancy rate, revenue, RevPAR
  • Room status overview (available/dirty/occupied)
  • Housekeeping progress real-time
👥

Hotel ↔ Reporting

  • Registration card report per reservasi
  • Folio report detail tagihan
  • Reservation summary report
  • Receipt report untuk pembayaran

Mengapa XERPIUM HOTEL?

AspekHotel StandardXERPIUM HOTEL
ReservasiBasic booking✓ Multi-channel (OTA, Corporate, Walk-in, Website, Phone)
Folio & Billing✗ Manual✓ Auto folio, multi-line billing, payment tracking
Housekeeping✗ Tidak ada✓ Schedule, shift, task types, progress tracking
Maintenance✗ Tidak ada✓ Corrective/preventive, priority, room status auto-update
Guest ProfileBasic contact✓ VIP level, stay history, total spent, emergency contact
Service Types✗ Limited✓ F&B, Laundry, Spa, Transport, Tour — auto-post to folio
Invoice✗ Manual✓ Auto-create from folio, linked to XERPIUM accounting
Dynamic Stage✗ Tidak ada✓ Configurable workflow, kanban, RBAC per stage
Rate PlansStatic pricing✓ Rack, Corporate, OTA, Package, Promo — date-range based
Reporting✗ Basic✓ Registration card, folio, reservation, receipt reports

Portofolio Industri XERPIUM

IndustriModulDashboardReport
Inventory & WMS275+
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Purchase105
HR & Payroll29
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Distribution8
Koperasi8
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Hotel5
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